FAQ
Who is BSWAN and what services do they offer?
Black Swan Home Improvements LLC, also known as BSWAN, BSWAN HOME, or BSWAN HOME REMODELING, provides a full range of home improvement and commercial remodeling services, including flooring, countertop installations, painting, and carpet services. We offer high-quality products from top brands like Shaw Floors, Dream Weaver from Engineered Floors, MSI Surfaces, and Urban Surfaces to ensure that you get the best quality products for your home improvement needs.
Can I schedule a consultation with BSWAN for free?
Yes, customers can schedule a free in-home consultation with BSWAN to discuss their flooring, countertop, painting, or carpet needs. Our team of experts will work with you to understand your requirements and provide a solution that meets your needs and budget.
What types of flooring does BSWAN offer?
BSWAN provides a diverse array of flooring options, including carpet, hardwood, tile, laminate, and many others. We specialize in providing customized solutions to meet the individual style, budget, and functional needs of our clients.
Does BSWAN offer installation-only services, if I purchase my own product?
Yes, BSWAN offers professional installation services for all of their flooring, countertop, painting, and carpet products. Our team of experts will ensure that your new flooring, countertop, or painting project is completed to the highest standards.
What sets BSWAN apart from other flooring companies?
BSWAN is dedicated to providing a one-stop solution for all your flooring, countertop, painting, and carpet needs. Our team of experts will work closely with you to ensure that your project is completed to your satisfaction and within your timeframe.
Does BSWAN offer warranties on their products and services?
Yes, BSWAN offers warranties on all of their products and services, giving customers peace of mind and the best value for their investment. The details of the warranty will be discussed during the consultation process.
What brands does BSWAN offer for countertops?
BSWAN offers countertops from top brands such as MSI and Cambria. Our team of experts will help you choose the best countertop option for your needs and budget.
Does BSWAN offer painting services for commercial and residential properties?
Yes, BSWAN offers painting services for both commercial and residential properties. Our team of experts will work closely with you to ensure that your painting project is completed to the highest standards.
What is the process for scheduling a carpet installation with BSWAN?
To schedule a carpet installation with BSWAN, simply contact us to schedule a consultation. Our team of experts will work with you to understand your carpet needs and provide a solution that meets your requirements and budget.
Can I see samples of BSWAN products before I make a purchase?
Yes, customers can visit BSWAN's showroom in Burnsville, MN to see more samples or recieve it in mail of the products and services they offer. Our team of experts will be available to answer any questions and provide additional information.
How does BSWAN ensure that their products and services are of the highest quality?
BSWAN works with top brands such as Shaw Floors, Dream Weaver from Engineered Floors LLC, MSI, and Cambria to ensure that their products and services are of the highest quality. They also have a network of contractors who are experts in their respective fields, who they refer to customers as needed to ensure top-notch results. BSWAN is dedicated to providing the best possible experience for their customers and will go above and beyond to ensure their complete satisfaction.
What is the estimated timeline for a flooring or countertop installation?
The timeline for a flooring or countertop installation will vary based on the complexity of the project and the availability of materials. During the consultation process, our team of experts will provide an estimated timeline for your project, taking into account all factors to ensure that the project is completed on time and to the highest standards.
Does BSWAN offer financing options for their services and products?
Yes, BSWAN offers financing options for their services and products to help make the process more accessible and affordable for customers. Our team of experts will work with you to understand your needs and provide a financing solution that meets your requirements and budget.
Does BSWAN work with insurance claims?
Yes, BSWAN works with insurance claims to help customers get the necessary repairs and upgrades they need. Our team of experts will work with your insurance company to ensure that the process is smooth and hassle-free.
What are the most common payment methods?
We accept several payment methods, including credit/debit cards, online payment systems like PayPal or Venmo, bank transfers, and cash or checks. Please note that when using a credit card, a processing fee may apply. These fees typically range from 2.87% to 4.35% of each transaction.
